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58 Customer comments
  1. Will
    Will says:

    Customer service was second to none. A hiccup with my order was corrected in one working day without a fuss. As in missing parts delivered to my house that quickly so I could get on with the project.

    I kinda love it when businesses stuff up but then show such positive customer support. Can’t get it right all the time, but you can take care of your support base.

    Reply
  2. Colin Cadman
    Colin Cadman says:

    Just finished a project to transform a steep site to a usable site. The gabions were perfect for the job. I filled them with concrete waste from a demolition site and with some additional ballast rock from from local supplier. The wall was backfilled with brick rubble from the same site and it was capped with soil I acquired from another site. I capped the gabion with river gravel(10-15mm). For about 18 metres of wall I paid out less than $2000(I provided all the labour!).It has transformed the land to become a large useful space.
    The gabions were a great solution. The easy flow of water through the wall avoids the most common failure of conventional retaining walls.

    Reply
  3. Robert Macindoe
    Robert Macindoe says:

    I just want to thank Heather, David and Joe for being a great team providing first class service. I picked up my Gabion1 cage kits from their yard today. Everything from my first enquiry has been prompt and helpful. I’ve learnt a lot from the Gabion1 staff and their informative technical information and videos. I initially approached three companies about purchasing gabion cages. Only Gabion1 responded. They are the gabion professionals. Number one! The only ones I will be recommending.

    Reply
  4. Leonard Martin
    Leonard Martin says:

    We purchased the gabion cages for a segmented curve in a native garden, already having a quantity of material to utilize in their use.
    Firstly, heather was most helpful, and this encouraged me.
    David followed up well.
    And the delivery was super organized.

    Leonard

    Reply
  5. Neil Wellsteed
    Neil Wellsteed says:

    Excellant product for the small DIY for a garden bed.Result looks great.Prompt replies and customer service.

    Reply
  6. Fiona Marxsen
    Fiona Marxsen says:

    Gabion1 has an easy to navigate and informative website. Ordering was straight forward and the quantity of rocks required was automatically calculated on the order form. The order arrived promptly and assembly was straightforward.

    Reply
  7. Bruce Collins
    Bruce Collins says:

    Good morning David,
    Thanks for your email asking for photos. The context of our project over the last couple of years was to dispose of many hundreds of bricks that resulted from our house renovation. With tons of excavated dirt, including a pile of about 3meters high, the gabions were used to retain new gardens and pathways. They were a great solution and saved us having to pay large amounts to have them transported to land fill.
    Thanks for your product which is not only versatile and visually appealing but great value for money.
    Kind regards Bruce Collins

    Reply
  8. Nick Goninan
    Nick Goninan says:

    Great product, simple ordering process, reliable delivery at a competitive price. Ticks all the boxes. I’m halfway through a 60+ meter retaining wall project, with over 30 baskets already installed and I’m more than happy to recommend Gabion1 as a reliable company.

    Reply
  9. Bev
    Bev says:

    I googled to find out about Gabions and came across David from Gabion1. His service was outstanding! He provided project feedback and recommendations that were important for a successful outcome. I can highly recommend David and his team. We are very happy with our new seat!

    Reply
  10. Sandra & Tony Monahan
    Sandra & Tony Monahan says:

    I found these guys on the web by googling & also knowing what I was looking for. Other companies’ websites for the same product were no where near as helpful or clear as Gabion1. I received a quote within hours of requesting one. I also went back to them a few times over a few days with amendments, (I felt like I was being annoying!) but nothing was too hard for them to answer. They even suggested different size ideas / combinations to me to assist with keeping the postage cost down, I found this amazing. Information provided regarding construction was super helpful. Price was also very competitive but to be honest because of the great service, cheaper product elsewhere wouldn’t have stopped me using Gabion1. Overall, a fantastic company to deal with. Service was impeccable. I dealt with Heather, Karen & David. Top notch guys, I would go above & beyond to recommend Gabion1 to anyone.

    Reply
  11. Nathan
    Nathan says:

    I have found the whole experience with Gabion1 to be great. There was plenty of scope with the sizes available, the turn around time to be the product was great and dealing with the staff was also a pleasant experience. I would definitely recommend this to other people.

    Reply
  12. Suzie Devon
    Suzie Devon says:

    Gabion 1’s service and quality is impeccable, filling these cages is hard labor, but the end result is impressive and the sense of achievement is amazing, the only thing I may have done different is choose a thicker wire but what I have got I’m not disappointed with, I would highly recommend these for landscaping as they do a great job and fit a tight budget well, thanks David.

    Reply
  13. Ron Van Den Broek
    Ron Van Den Broek says:

    Thanks to David and the rest of the team for all there help.
    There service and response to questions was outstanding,I looked at several other suppliers and found that Gabion 1 to have the heaviest wire and widest variety of sizes to fit any job.
    They were easy to assemble and look awesome
    Keep up the good work.

    Rgds Ron

    Reply
  14. Rin & Diane Klasen
    Rin & Diane Klasen says:

    We used Gabion1 to source ideas and how to guides before we had enough confidence that this was the right product fro our requirements.
    As our order was custom sized, we emailed our lists and received a prompt response with pricing and delivery options. Order was placed and arrived within a couple of days all nicely flat packed.
    Construction of the gabions was very simple and thanks to the how-to-guides took very little time. Once the gabions were placed in position it was a matter of filling the cages with the selected rock and we now have a very neat job which complements the house design. Thanks for a great product which offers so many options and possibilities only limited by your imagination.

    Reply
  15. Richard
    Richard says:

    Gabion1’s great service starts with a simple, but informative, website that’s easy to navigate and gives you a complete price on your project needs (this wasn’t the case for other sites). My initial enquiry was followed up within 12-hours and from there it was plain sailing ending with a speedy delivery to Tassie. Well done David & Heather your a showcase for how simple online shopping should be.

    Reply
  16. Tricia
    Tricia says:

    We purchased two gabions which we joined together to make a four metre plus wall. They were very easy to erect after watching the video.
    We are very pleased with the results, receiving many nice compliments from neighbours. We used some old bricks we had as an inner core,
    then rocks as a façade. This saved us a lot of money on rocks.

    Reply
  17. Don Nicholson
    Don Nicholson says:

    Our single Gabion basket arrived promptly, complete, and in good condition. I looked at the video about assembly – very good – but I immediately thought,that installing the helicals wouldn’t be as easy as appeared in the video. I was right. It was important to try to keep the elements to be joined lined up exactly for the helicals to go in smoothly. I hit on the idea of joining them temporarily with cable ties. Worked a treat!

    Reply
  18. joff.macleod
    joff.macleod says:

    Hi David,

    Thanks very much for your prompt responses with our gabion orders. Our project which continues to expand has been very satisfying and has created a great positive impact to our property. I will send you some photos when we have completed it.

    Cheers,

    Joff

    Reply
  19. tino
    tino says:

    David and the team were great to work with. I bought the gabions and filled them with round river pebbles to act as a small feature wall for an outdoor patio area.

    Easy to put together and install.

    Reply
  20. Joe Weinhardt
    Joe Weinhardt says:

    I have purchased gabions from Gabion1 in february 2016. Very happy with the delivery as well as some advice from David. Easy to set up and fill! Having had them for over 18 months, I am still more than happy with everything.
    Next order for another 8 odd meters is coming within this month. Thanks, David and Gabion1.

    Reply
    • David Bird
      David Bird says:

      All our gabions are treated with galfan to give a 50+ year life span in non marine environments.
      Untreated gabions will rust and the weakened rusty wire may then snap under the weight of rocks after a few years.
      So not really a long term option for retaining walls

      Reply
  21. Mike Yalden
    Mike Yalden says:

    What an easy system to use. I was a little apprehensive at first but the assembly was particularly very easy even for someone who has major back problems and limited bending ability.
    Did have to get some help with the basalt bluestone rock placing inside the cages but the end result is spectacular I would recommend to everyone who needs any type of fence.

    Reply
  22. Philip Crosbie
    Philip Crosbie says:

    We choose Gabion1, initially, based on the clear and detailed information on the website.
    After completing the gabion walls, we were very happy we used Gabion1 for the gabion baskets.
    All our questions during design & quoting were answered promptly and the product quality and delivery were excellent.
    We put together three gabion walls, totalling about 9m in length, with baskets measuring 600mm high x 300mm in depth. These were filled with local quarry rocks (50-200mm).

    We are very happy with the ultimate structure and look of the gabion walls, and they have achieved exactly the rustic terracing effect we wanted.

    We used 150mm deep compacted crushed rock for the footings, this worked well. A lesson learnt along the way was to get this absolutely level and compacted before assembling the cages and placing rocks. It is much easier to adjust position or levelness before filling the baskets up with rocks!

    We also used additional ‘ends’ within the longer baskets to avoid distortion of the visual side faces. It was a bit more work, but we thought worthwhile doing.

    Thanks again David and team, we know where to come back to next time we require gabion products!

    Reply
  23. Thomas Stonehouse
    Thomas Stonehouse says:

    although your walls will never be seen they have a critical role in ensuring my house and sheds don’t slip downhill into my neighbours property! short story ; my neighbour excavated to build a house, didn’t need a retaining wall, didn’t complete drainage, wouldn’t cooperate when lots of rain caused slippage, wouldn’t contribute to new fence ,retaining wall, concrete pathways 5000gal water tank , wouldn’t allow access for excavator so i could remove 60 tonne of mud. so i employed an offset mini excavator and installed gabion cages all by hand . so far [12 month ago] after concreting over cages and building a colorbond fence there is only a couple of surface cracks and gabion foundation is holding well [held in place by gal star pickets driven deep.
    Cost so far is $17,000. only regret is that i should have use thicker cages!!
    i’ll attach photo’s if i can.

    Reply
  24. Louis Zaragoza
    Louis Zaragoza says:

    Easy to put together and fill. I filled my cages with railway ballast and the cages proved to be strong and durable. The assembly was very easy too. I am about to order more for my garden. Thanks guys and looks awesome and unique in my neighborhood.

    Reply
  25. Stephen Williams
    Stephen Williams says:

    The product is awesome and so easy to put together, all information is on the website and very user friendly. We filled the cages with rounded river stones and we love it and the feedback from neighbours has been great. From start to finish has been easy…. Thanks guys… A great product and it has the street talking.

    Reply
  26. Mark and Sian Geerligs
    Mark and Sian Geerligs says:

    This product is terrific. The number of comments from our neighbours has been amazing. Looking at your youtubes helped us feel less uncertain about using the product. In actual fact it was as easy as the youtubes say. We were able to complete the wall by ourselves in only a few days. We used Gabion rock which really needs a bit of time to ensure that the face rocks are flat and fit together. It was like a 12m long jigsaw puzzle.
    The cost of this product and the rock delivered was a lot cheaper than constructing a block, concete or sleeper wall.
    We decided to create a letter box stand using the left over rock and purchasing a sheet of mesh from the hardware. It really finished the whole job well.
    My wife and I are not in the building, construction or even tradie industry.
    We had a great time doing it and have a sense of great satisfaction that we did it ourselves.

    Reply
  27. Denis
    Denis says:

    I rang Gabion1 a few times to get as much info on the cages before looking at how I would use them. Always friendly and questions answered with patience. I picked up my cages at the yard no problems. My small wall was only 450h, 300w, and 10mts long so I “cheated” and used stack stone tiles (on sale so a good price) on the face and brick rubble behind. I still have to “cap” the wall…deciding on timber or pavers (set on blue board). When doing another wall I would try and obtain clean bricks….the old mortar on the bricks was sometimes a nuisance. A big thank you to the Gabion1 team…my little wall gets lots of comments. Cheers, Denis.

    Reply
  28. David Somerville
    David Somerville says:

    Great communication and service combined with quick delivery! I had a large trench to fill next to the house behind a temporary retaining wall – the gabion’s were a great way to dispose of the concrete rubble from the patio in a ‘structural’ manner which enabled me to pave over the top.

    Reply
  29. Bill from St George area
    Bill from St George area says:

    A stylish and cost-effective way to add structure to a sloping block. Also sustainable in many ways: 1. it re-uses waste rubble, 2. provides a safe environment for frogs and lizards, 3. Increases surface area for planting – verticals as well as the horizontal. Thank you. Some years ago we replaced sagging wooden sleeper walls with these gabions and they have looked better and better since then.

    Reply
  30. Chris
    Chris says:

    Thanks Guys, great service, quick delivery, exellent product. Easy to create a great looking result with no experience. I wasn’t sure it was worth getting the helicals but they really give it that professional look. All the info on the website is really helpful too.

    Reply
  31. Tony
    Tony says:

    Excellent service. Very responsive to initial query and completion of order. Good communication from staff about delivery and subsequent queries. And from a man who has historically struggled with ikea kits very simple to assemble. Would recommend to anybody

    Reply
  32. Anne
    Anne says:

    Gabion1 gives great personalised service. I didn’t feel like I was dealing with an on-line supplier. David was very obliging with emails back and forth until I had a better understanding of the logistics for my free-standing letterbox project. It is important to get the stability ratio (height/width) right for unsupported (free-standing) baskets, so always ask rather than presume your dimensions will work. I collected the materials myself (Joe in the yard was friendly and helpful) and suddenly I had a DIY project in the making.. The assembly is very easy; I found gravity made the spiral wire installation virtually “instant”, and I would recommend standing up a pair of panels and letting the helical “fall” into place. Once you have two panels standing, the process gets even easier; it took me about 3 minutes to make my basket. It can be a bit tricky moving the basket from where you make it to where you want to place it, but I used 4 large clothes pegs to “clamp” the corners so the helicals didn’t fall out in transit. I would definitely recommend using brace wires (I imprrovised with a roll of wire, whereas some Gabion1 dimensions come with them) as there was a slight bulge evident as the rock-stacking progressed, so I had to remove some rocks, add some bracewires and alter the way I was stacking the rocks. The only reason the bulge developed was because I had one of the 4 sides undone, like a “door”, so I could place rocks at the lower levels, then as the rocks got to a level where I could lean in from the top, I closed the “door”. A great satisfying project. The hard work is in the carting and laying the rocks, so don’t underestimate that.

    Reply
  33. Courtney
    Courtney says:

    The gabion1 team were really helpful when I was trying to describe what I was after using badly drawn pictures. They sent me back a professional looking drawing with measurements and individual boxes marked in, so that when I orderd them it was simple to assemble.
    My partner & father were convinced it would be a nightmare to put together (I’m good at wanting complicated things) but the boxes are super simple to assemble and you start to get an idea of the end result as soon as you start. The YouTube videos are also really helpful. They make a great low wall which our garden will one day spill over! I’m super pleased with the result.

    Reply
  34. waratah landscapes
    waratah landscapes says:

    Just finished a job using several different sized baskets. The website is great to use. The product is simple to use. End result a successful job and a very happy customer.
    Thank you
    Nick Ernest waratah landscapes blue mountains NSW

    Reply
  35. Sue
    Sue says:

    Quick delivery and very easy to construct. Good solid baskets too. We only used one gabion for a seat, but it has transformed our courtyard.

    Reply
  36. Carmel Tobin
    Carmel Tobin says:

    Very happy with my gabion baskets. They were delivered very promptly and were easy to put together. I’ve put them over my buxus balls to protect them from the kids’ basketball and they are doing the job admirably. I’m thinking of letting the plants grow into squares to cover the whole basket or I may just let them develop into perfect round balls with no big holes in the middle where the basketball used to land! I’ve been looking for a solution to this problem for years and I think I’ve finally found it.

    Reply
  37. John Purcell
    John Purcell says:

    Built a 12 metre ornamental wall using 2100 X 600 X 600 Gabions which we have filled with bush rock. All very easy, very cost effective and a good and interesting look. David and Gabion1 were very helpful with everything ordered arriving promptly. Would happily recommend both the concept of Gabion walls and Gabion1.

    Reply
  38. Dave Swainsbury
    Dave Swainsbury says:

    After some time in the planning my Gabion Basket stone wall is complete. It has certainly attracted some interest in my court and the town. When working in front of house every man and his dog wants to know what is going on. Thanks to David Bird for his engineering skills and patience to get me confident and skilled enough to do it. The end result is very satisfying. Most of all she who must be obeyed is happy as well.

    Reply
  39. Florido Bizzozero
    Florido Bizzozero says:

    Very easy to assemble. Did the job and looks good. Prompt delivery. Got rid of a few piles of rocks that we had around our property. The good thing is that it didn’t really matter how big or small the rocks were. I now have a good feel for what it takes to shift 6+ cubic meters of rock …… single handed.

    Reply
  40. STEPHEN
    STEPHEN says:

    VERY PROMPT SERVICE AND EASY TO PUT TOGETHER, COMPLETELY RECOMMEND, THE FRON RETAINING WALL WILL BE THE FIRST OF MANY JOBS USING GABIONS.

    Reply
  41. Chris Parker
    Chris Parker says:

    We bought two 1050 * 750 * 375 cages and found your company helpful and responsive. Delivery was timely and the components were very well protected and wrapped.
    We have no concerns about recommending Gabion1 to potential clients

    Chris Parker

    Reply
  42. Tina Thorup
    Tina Thorup says:

    Had so much fun assembling the Gabion cages. Used them for a fire pit where we had dug out in a half circle. The cages act as retaining walls and benches at the same time. Looks amazing. Inserted pieces of rusty old things for fun.
    I would definitely recommend using Gabion cages as they are easy to assemble, look great and probably last a life time.

    Reply
  43. Bianca Jonson
    Bianca Jonson says:

    My husband and I picked gabion walls because we needed to construct a large retaining wall and wanted to save ourselves as much money as we possibly could! I am absolutely amazed at the final result and service provided by Gabiob1. I would recommend anyone who’s up for a bit of hard yakka to do it! Bianca Jonson

    Reply
  44. Cath Henry
    Cath Henry says:

    Gday thankyou so muc, most easiest companies I have dealt with. Our delivery came today. Looking forward to see how my project cames together over the weekend.

    Cheers Cath

    Reply
  45. John Tozer
    John Tozer says:

    With the help of our landscaper, we recently completed construction of a Gabion wall 7+ meters long, 1.2 meters high and 0.6 meters thick, with a 0.5 meter poured concrete foundation. The wall beautifully matches in with an existing stone wall, parts of which are over 100 years old, using stone from the same quarry. What was just a crumbling dirt escarpment is now a major feature of our outdoor entertainment area.

    Reply
  46. Robyn Pollock
    Robyn Pollock says:

    David and his team were really communicative and thorough in the information they provided including being patient when gabion sizes were changed mid order. Gabions are easily constructed and sturdy and delivered well packed and organised making construction straightforward. I enjoy looking at the website for built outcomes and ideas others are building.

    Reply
  47. scott@centurionfg.com.au
    scott@centurionfg.com.au says:

    Hi David, Thank you very much for your all of your help in supplying the gabion cages for my landscaped garden. knowledge of products and your help in coming up with a solution for us has been fantastic. You were a real pleasure to deal with. The cages look fantastic!!…….Keep up the great work!

    Reply
  48. Warren Boucher
    Warren Boucher says:

    Gabion 1 service and delivery was easy and prompt. The quality and packing of the product delivered the product in excellent condition without error. We are very happy with the result of the finished baskets.

    Reply
  49. Garry
    Garry says:

    Hi, regarding in fill for you baskets; what would be the price range from the least least to most expensive?

    As well is fill measured in cubic meters or by the metric tonne?

    Thanks,

    Reply
    • David Bird
      David Bird says:

      Hi Garry
      We only sell the kitset flat packed gabions, the cost for rock fill does vary from supplier to supplier. We are able to tell you how many m3 of rock is required to fill your gabions, often quarries sell rock by the tonne, and an average conversion is 1m3 equals 1.7 tonnes. Any other questions please email us on info@gabion1.com.au

      Reply

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